LEVEL 1 — Monday
Faux Calendar • Hourly Intervals
Historicals (Forecast vs Actual)
View:
Last Monday
Yesterday
Past 7 Days (avg/hour)
Volume (calls/min) — Hourly
Blue = Forecast, Yellow = Actual
Hour
Forecast
Actual
Δ%
AHT (minutes) — Hourly
Blue = Forecast, Yellow = Actual
Hour
Forecast
Actual
Δ%
Use these to set a better hourly forecast for **today** before starting the level.
Reforecast Today — Hourly Inputs
Copy from Yesterday
Copy from Last Monday
Smooth
Volume (calls/min)
Hour
Vol
AHT (minutes)
Hour
AHT
Level 1 — Monday (Running)
Clock:
00:00
Queue:
0
ASA:
0.00m
Agents:
10
HP: 100 / 100
Offer VTO (−1 agent)
Offer OT (+1 agent)
Reforecast Current Hour
End Day
Live Volume (Actual vs Forecast)
Live AHT (Actual vs Forecast)
💀 Game Over
Restart